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FAQ’S

What products are available on this platform?

Our online pharmacy offers a variety of drugs, like anti-anxiety pills, sedatives, opioid medicines, etc. Our store deals in both generic and branded drugs.

We are a genuine and reliable online pharmacy, and each of our medicines has been approved by the Food and Drug Administration.

How to place an order or purchase medicine easily?

It is effortless to place an order at our online medical store, just like regular everyday shopping. To get your desired medicine from our site,  just do this.

Firstly, go to our website online and choose the medicine you desire to buy. Secondly, add your required product to the cart. If you wish to purchase more than one product, repeat step 1 and then step 2.

Next, you may be asked to register your account or go further without an account. Lastly, select a suitable payment method, and your order is done.

It will be displayed that “Congratulations! Your order has been received by our site.”

What do you mean by Generic medicines?

There is not much difference between a branded drug and a generic drug. They are almost similar in effects, method of administration, power, interactions, and even in case of side effects. A generic drug is only a word for medicines for sale in the market without chemical combinations or publicity.

Why is the product so different from the image shown on your website?

We try our best to make sure that the medicine pictures are similar to the authentic products. In a few cases, the medicine you receive may be somewhat different from the images in appearance; for reference purposes only.

Is your site a government-approved pharmacy?

Yes, it is a “PTCB” certified online drug pharmacy that follows all mandatory guidelines from the FDA.

What if the medicine I need is not at your store?

Our online store has a vast stock of all kinds of medicines. But if a product is not available or you cannot find it in the product category column, you may write a mail to us. Mail us about the medicine you need, and we will try to make it available as soon as possible to you.

Is there any extra or hidden fees except the price of medicines?

No! There are no hidden or extra charges on any items on sale on our website.

What to do if I receive damaged or defective packaging?

Our courier partners always try their best to provide you with secure and on-time delivery of your medicine. But if in case you receive a damaged or wrong product delivery, you may contact our customer support staff and claim for a return or refund of money paid.

What information do I need to provide to place an order?

To place an order with us, the customer needs to submit the following information:

  • Personal details like the patients’ name, email ID, contact number, etc.
  • Billing and shipping information
  • Payment method information and
  • Your doctor’s prescription (if available)

How do I contact you?

Patients can contact us by sending emails, phone calls, and other social media platforms. They may share their issues with our customer support staff and give their feedback.